Privacy policy

Privacy policy

Effective Date: July 1, 2025

1. Introduction

PrimeTips LLC (hereinafter “Data Controller”, “Service Provider”, “we”, “us”) is committed to protecting the personal data of the users (hereinafter “User”, “you”) of the PrimeTips.bet website (hereinafter “Website”).

This Privacy Policy (hereinafter “Policy”) aims to provide transparent and clear information about what personal data we collect, for what purpose and on what legal basis we process it, to whom we transfer it, how long we store it, and what rights you have in relation to the processing of your data.

During data processing, we act in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, hereinafter “GDPR”), as well as relevant data protection laws applicable at the Service Provider’s registered office.

2. The Data Controller

Company Name: PrimeTips
Website: https://primetips.bet
Contact email for data protection matters: [email protected]

3. Scope, Purpose, and Legal Basis of Processed Personal Data

The following table details what data we process, for what purpose, and on what legal basis:

Data Category	Scope of Data Processed	Purpose of Processing	Legal Basis for Processing (under GDPR)
Registration and Account Data	Last name, first name, email address, password (encrypted), Telegram ID.	To create the User account, maintain the contractual relationship, provide the service (tips), and for contact purposes.	Performance of a contract (Article 6(1)(b) of GDPR).
Subscription and Payment Data	Transaction IDs, subscription type, payment date and amount, billing information. (We do not store credit card data!)	To manage subscriptions, process fees, and communicate with the payment provider.	Performance of a contract (Article 6(1)(b) of GDPR).
Affiliate/MLM System Data	Tax ID or identifier, payment details (e.g., bank account number or online wallet ID), data related to referred members.	To maintain the affiliate partner relationship, calculate, record, and pay out commissions.	Performance of a contract and Compliance with a legal obligation (e.g., for tax and accounting rules, Article 6(1)(c) of GDPR).
Technical and Usage Data	IP address, browser type and version, operating system, time and duration of visit, pages viewed.	To ensure the security of the Website, improve the quality of the service, troubleshoot errors, and perform statistical analysis.	The legitimate interest of the Data Controller (to operate a secure and stable service, Article 6(1)(f) of GDPR).
Marketing Communication Data	Email address.	To send promotional offers, news, and updates via email (newsletter).	The User’s voluntary, explicit consent (Article 6(1)(a) of GDPR).

4. Data Retention Period

Account Data: For as long as the User account exists, or until the account is deleted. Upon account deletion, the data is immediately erased, unless otherwise required by law.
Billing and Affiliate Data: Documents subject to accounting laws (e.g., records underlying payments) are retained for the period required by law, typically 8 years following the year of issuance.
Marketing Data: Until the User withdraws their consent (by unsubscribing from the newsletter).

5. Use of Data Processors

To provide our service, we use external service providers (data processors) who process personal data on our behalf and according to our instructions. We only work with data processors who provide sufficient guarantees to implement appropriate technical and organizational measures in such a manner that processing will meet the requirements of the GDPR and ensure the protection of the rights of the User.

Our main data processors are:

Hosting Provider:
- Google Cloud Platform (Google LLC, USA) – Provides the physical storage and secure operation of the Website and its database.
Payment Processor:
- PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg) – Processes secure online payments for European users. Your credit card data is handled directly by PayPal; we do not see or store it.
Email and Communication Providers:
- Google Workspace (Google LLC, USA) – Provides the technical backbone for email communication from the @primetips.bet domain (e.g., system messages, customer support correspondence).
- Mailchimp (The Rocket Science Group LLC, USA) – Used for sending and managing newsletters and marketing emails, provided you have consented to it.
Analytics Provider:
- Google Analytics (Google LLC, USA) – Used for the anonymized analysis of website traffic to improve our services.

6. International Data Transfer

As the Service Provider is based in the United States and some of our data processors (e.g., Google, Mailchimp) are also US-based, the personal data of Users is transferred outside the European Economic Area (EEA) to the USA.

The lawfulness of the data transfer and the appropriate level of data protection are ensured by the Standard Contractual Clauses (SCCs) approved by the European Commission, which we have concluded with our data processing partners. This mechanism guarantees that your data receives a level of protection in the US that is equivalent to that required by the GDPR in Europe.

7. Use of Cookies

The Website uses cookies to enhance user experience and ensure the functionality of the service.

Essential (Session) Cookies: These are necessary for the basic functions of the Website, such as maintaining a logged-in session. User consent is not required for their use.
Analytical and Statistical Cookies: These help us understand how visitors use the Website (e.g., Google Analytics). We only place these with your prior consent.
Marketing Cookies: These allow us to display personalized advertisements to you on other websites. We only place these with your prior consent.

You can manage your cookie preferences at any time via the cookie banner that appears on your first visit to the Website or in your browser settings.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

Right of access: You have the right to request information about whether we process your personal data and, if so, to access the data being processed.
Right to rectification: You can request the correction of your inaccurate personal data or the completion of incomplete data.
Right to erasure (‘right to be forgotten’): You can request the deletion of your personal data if its processing is no longer necessary or if you withdraw your consent.
Right to restriction of processing: In certain cases, you can request that we restrict the processing of your personal data.
Right to data portability: You have the right to receive the data you have provided to us in a structured, commonly used, and machine-readable format.
Right to object: You can object to the processing of your personal data based on legitimate interest. If you object to processing for marketing purposes, we will no longer process your data for that purpose.

You can exercise these rights by sending a request to [email protected]. We will respond to your request as soon as possible, but no later than 30 days.

9. Data Security

We are committed to the security of your data. We apply appropriate technical and organizational measures to protect personal data, including:

Use of SSL/TLS encryption on the Website.
A strong password policy and storage of passwords in a hashed (encrypted) format.
Restricted access to personal data (only employees who need it to perform their jobs have access).

10. Legal Remedies

If you feel that we have violated your data protection rights, please first contact us at [email protected] so we can try to resolve the issue.

Additionally, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, place of work, or of the alleged infringement. A list of and contact information for the national data protection authorities can be found on the website of the European Data Protection Board.

11. Modification of the Policy

We reserve the right to unilaterally modify this Policy. Modifications will take effect upon their publication on the Website. In case of significant changes, we will also notify our Users via email.